Privacy Policy

1. Introduction

Phakronxiethikal ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at phakronxiethikal.world or interact with us in connection with the purchase of Medorinex.

This policy is drafted in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR"), the Swedish Data Protection Act (Dataskyddslagen, SFS 2018:218), and other applicable legislation.

2. Data We Collect

We may collect and process the following categories of personal data:

• Contact and order data: Full name, email address, telephone number, delivery address, and any message or notes submitted via the order form.
• Technical data: IP address, browser type and version, operating system, pages visited, time and date of visit, and referring URL.
• Cookie data: Information stored via cookies and similar technologies, subject to your consent. See our Cookie Policy for details.
• Communication data: Any correspondence you send us by email or telephone.

We do not collect special categories of personal data (such as health data, racial or ethnic origin, or biometric data).

3. Purposes and Legal Bases for Processing

We process your personal data for the following purposes:

• Processing and fulfilling orders — Legal basis: Performance of a contract (Article 6(1)(b) GDPR).
• Responding to enquiries — Legal basis: Legitimate interests (Article 6(1)(f) GDPR) or performance of a contract.
• Legal and compliance obligations — Legal basis: Legal obligation (Article 6(1)(c) GDPR), including accounting records under Swedish law.
• Analytics and site improvement — Legal basis: Consent (Article 6(1)(a) GDPR), where applicable.
• Marketing communications — Legal basis: Consent (Article 6(1)(a) GDPR), where applicable. You may withdraw consent at any time.

4. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected, subject to legal requirements:

• Order and customer data: Retained for 7 years in accordance with Swedish bookkeeping law (Bokföringslagen, SFS 1999:1078).
• Contact and enquiry data: Retained for up to 2 years from the last interaction, unless a longer period is required.
• Technical and analytics data: Retained for up to 13 months in anonymised form.
• Consent records: Retained for as long as processing is based on that consent, plus a reasonable verification period.

5. Data Sharing and Recipients

We do not sell, rent, or trade your personal data. We may share your data with:

• Service providers acting as data processors on our behalf (e.g., hosting providers, logistics partners, payment processors), subject to written data processing agreements compliant with Article 28 GDPR.
• Competent authorities where required by Swedish or EU law.

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of access — You may request a copy of the personal data we hold about you (Article 15 GDPR).
• Right to rectification — You may request correction of inaccurate or incomplete data (Article 16 GDPR).
• Right to erasure — You may request deletion of your data where the legal basis for processing no longer applies (Article 17 GDPR).
• Right to restriction — You may request restriction of processing in certain circumstances (Article 18 GDPR).
• Right to data portability — You may request your data in a structured, machine-readable format (Article 20 GDPR).
• Right to object — You may object to processing based on legitimate interests (Article 21 GDPR).
• Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise your rights, contact us at: clients-info@phakronxiethikal.world. We will respond within 30 days. You also have the right to lodge a complaint with the Swedish supervisory authority: Integritetsskyddsmyndigheten (IMY), Drottninggatan 29, SE-104 20 Stockholm, www.imy.se.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include HTTPS encryption, access controls, and regular security reviews. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and, where required, you directly, in accordance with Articles 33 and 34 GDPR.

8. Cookies

Our website uses cookies. For full information on the types of cookies we use, their purposes, and how to manage your preferences, please see our Cookie Policy.

9. Children

Our website and products are not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our data practices. The date of the latest revision is shown at the top of this page. Continued use of the website after any changes constitutes your acknowledgment of the revised policy.

11. Contact

For any privacy-related questions, to exercise your rights, or to make a complaint, contact us:

Phakronxiethikal
Västra Svedengatan, 581 28 Linköping, Sweden
Email: clients-info@phakronxiethikal.world
Phone: +46 775 700 500